Support Desk

Support times

The Support Desk telephone and email service is available during office hours 2pm - 9pm UK time. Outside these times please email and we will respond to your request when the Support Desk opens.

Please use email for non-urgent enquiries. We aim to respond within 1 working day. Please include a UK contact landline number or Skype name in case we wish to telephone you. Please note we do not call overseas, mobile numbers or non-geographic numbers.

For urgent support please Skype or telephone. If we are busy your call will go to voicemail, and will be dealt with as soon as we are available.

Contact details